Naturoponic
farming is the only sure-shot trusted method of farming to ensure high quality
produce that is fully free of contamination. The veggies are grown in
greenhouses, in clean media like water or coconut fiber, with zero pesticides
and using non-GMO seeds. The veggies are therefore healthier, tastier, more
water-rich, and safer than those from any other conventional farming approach.

Seeds
labeled GMO—the acronym for “genetically modified organism”—result from one of
the industry's most controversial practices. GMO seeds are bred not in a garden
but in a laboratory using modern biotechnology techniques like gene splicing.
Non-GMO seeds are cultivated through pollination. They are the most Natural
seeds available.

Naturoponically
grown veggies are even better than organic as they are grown within

a)  optimum protected environment of a
greenhouse, and

b)
grown with zero-contamination, even from soil or water

So
Technically the soil contamination is missing here thus they are in ways better
than Organic vegetables.

Gourmet
Garden veggies are naturoponically grown veggies, in our patented
zero-contamination farming approach. These yield very fresh, crunchy,
water-rich veggies. Most of our customers love us for this high quality range
of veggies, which include leafy exotics, palak, amaranth, herbs, tomatoes,
cucumbers, bell peppers, radish etc. We have also created convenient medleys
and mixes for your favorite salads, stir fry, and smoothie dishes.

Organic
Basics is our effort to provide all veggies under one roof of our website, so
you can conveniently complete your veggie shopping with us. We have partnered
with certified organic farming setups to offer veggies which we do not grow
naturoponically yet. These are pesticide-free and completely safe to consume.

You
can place orders for Gourmet Garden veggies through our website
www.gourmetgarden.in by clicking on the category on the top green tab in the
homepage. Select the products you would like to buy along with the requisite
quantity, go to the cart to confirm your selection and delivery date, and then
checkout with address and payment information. You can pay either online
(through credit/debit cards and e-wallets) or opt for a cash-on-delivery
option.

Bangalore : We cover all pincodes in
BNG, to know more, connect on our whatsapp number and find whether we service
your pin code or not. Order before 10PM and we will deliver the product the
next day. 

We have 3 slots Operational now to cover the 24Hrs
Delivery Window

1. 630-830 AM - This is a Contactless
slot where the good are delivered across early morning

830-1230 Noon - Late Morning Slot

2. General Slot: Only for pin codes
where the slots cannot be divided due to density of people

Hyderabad: We cover all pincodes in
HYD, to know more, connect on our whatsapp number and find whether we service
your pin code or not. Order before 10PM and we will deliver the product the
next day.

We have 2 Types of Service in HYD running as of now.

1. EXPRESS - Place your order and we shall deliver the same between
60-90 min of time to your doorstep. Available in only Select pin codes. If you
find an EXPRESS Slot while checking out - means the service is enabled for your
area.To request please connect to our whatsapp number to find visibility of the
area where u stay to get an express delivery.

2. Normal: 830-1230 Noon - Order
before 10PM and we will deliver the product the next day.

Chennai: We have 2 Types of Service
in Chennai, Express and Normal Service Delivery Type.

1. EXPRESS : Now in Chennai between 7 AM to 4 PM the consumers will see
an EXPRESS slot which they can use. This will be available in select pin codes
only. To request please connect to our whatsapp number to find visibility of
the area where u stay to get an express delivery.

2. Normal: Place an order with us anytime between 8 AM
to 10 PM and we shall deliver the same to you next working day.

a. You can choose from 2 slots within the Normal
Delivery Option.

b. Slot 1 ( 7 AM to 10 AM) and Slot 2 ( 9-12:30 PM).
Both Slots are FREE of cost Delivery service for all consumers.

Mumbai : We have just launched
Mumbai and cover select pin codes only. To know more, connect on our whatsapp
number and find whether we service your pin code or not. 8 AM-12 Noon - General
Slot: Order before 10PM and we will deliver the product the next day.

Yes,
there is a minimum order value of Rs. 100. It has been deliberately kept low so
that you can choose to place small orders more frequently and consume fresh
veggies all year.

We
accept all payment methods, which include Credit/Debit Card, Net banking, UPI
(Phone pe, Google Pay etc), Paytm Wallet. We also have a Cash-on-delivery
feature where we request you to keep exact change ready for the delivery agent,
however, please note that this may require some additional convenience fees. We
currently do not offer card-on-delivery service.

Registering
on the website is easy and can be done using your Google or Facebook
credentials too. Click on the “Create an account” button on top right (laptop)
or in the 3-bar menu (mobile) to access this. Registered customers are able to
easily refer to order history, enjoy benefits of auto-filled addresses for
convenient shopping, and get access to special offers and discounts.The major
plus is you will get 2000 points on Registering before making the purchase.

In
case of a Normal Delivery Chosen place an order with us anytime between 8 AM to
10 PM and we shall deliver the same to you next working day.

For
Express please check the above Service Time Description.

Delivery
fees may vary based on the pin code you reside in. For most pin codes, we offer
free delivery services above Rs 100. There is a very nominal delivery charge
for far away pin codes which are difficult to reach.

On the day of delivery, we will send you an SMS alert
when the order is ready to be shipped. This also contains a live TRACKING link
for you to view and see. Along with this we shall also send with any missing
items in your order you should be aware of. 
Your delivery agent will reach you by call/message when closer to your
address to coordinate for order receipt. Once the delivery has been made, we
also send a final confirmation message on completed delivery status.

While
this is an exceptional situation which should not occur in a normal course
without prior intimation to you, if your order was not delivered on the said
delivery date, you can whatsapp us on +919108114321 or email us at
hello@gourmetgarden.in with your order number and the concern. We will
immediately resolve any issues and help you with your order status.

Veggies
you buy from a shop or a cart are typically not packed. While you get to choose
the fresher looking veggies, there are several issues with unpacked veggies.
First, veggies generally get dry and lose moisture when they are transported in
the open, so freshness is compromised. Second, there are higher chances of
contamination as they lie on the floors of the vehicles, in reused crates, or
in hubs/godowns with poor quality control before they reach you. Not to
mention, different hands are touching it so more contamination and more chances
of damage. Safety and shelf life are compromised

Gourmet
Garden veggies are free of chemical pesticides and have zero contamination. We
want to keep it that way and ensure they reach you in the same condition and
shape. We therefore ensure our customers are the first ones to be touching the
veggies with bare hands.

Gourmet
Garden farming methods are the most sustainable. Given lowest water,
electricity, and supply miles, it has the least negative carbon footprint among
all methods of cultivation. We extend the same responsibility to packaging by
using more expensive yet sustainable biodegradable packing or fully recyclable
packing for veggies with high hydration (i.e. leafies, tomatoes, etc). For
relatively dry veggies (i.e. potatoes, onions etc.), we use paper bags. We want
to minimize the use of plastic as much as possible hence take an enormous
amount of time to find solutions on the same.

Further
our Leafies are easier to store in the fridge and stay fresh for longer without
drying up/wilting. Even veggies from our organic partner farms are packed as
soon as they reach us to reduce any potential damages.

Yes.
Once you have used up our veggies, feel free to process the recyclable packing
covers if your society/neighborhood has an organized recycling system. If not,
please hand-over to us during delivery of your next order and we will recycle
them at our end.

No.
Our biodegradable packing is enzyme-coated and degrades so long as it is
exposed to microbial activity in any environment. This is the only certified
biodegradable cover in the country where Eurofins Europe (a NABL approved
certifying agency) has tested for rapid degradation and certified it.

It
does not require special composting facilities like some of the compostable
covers, which are a different subset of biodegradable covers.

We
are the only cover in India which have a certificate from an international
body, and use an expensive cover which has patented d2w additives that fully
dis-integrate cover within 9 months from manufacturing. This disintegration
does not need a landfill, it happens so long as it is exposed to microbial
activity which is pretty much in any environment.

In
contrast, even paper takes 2 years to degrade (and we all know cutting trees is
also not the solution), and real plastic does not fully degrade even after
500-1000 years.

We
have a 100% refund and replacement in place as we progress because we know
that       quality is extremely important
to all our consumers. Nature is not the same, temp , harvests differ, so does
the produce. Thereby the ripeness which is all dependent on these factors
cannot be controlled always.

We
Offer a 100% Refund and Replacement for all quality issues at GG. 

For
all F&V please initiate a complaint until 48hrs from the Delivery done at
your location.

We
initiate the pickups for all Non F&V products and Items and send credit to
the consumers.The credit is reflected in your account in 5-7 working days.

You can cancel your
order anytime until 6 pm on the previous day of the chosen delivery date. To
cancel the order, please whatsapp us on +919108114321 or email us your order
number at hello@gourmetgarden.in. If it was a paid order, you will be refunded
the paid amount to the source account. See our refund policy for further
information.

Kindly whatsapp us on +919108114321 or email
us at hello@gourmetgarden.in with your order details and the damaged items
(with photos). We will quickly investigate and immediately process a refund or
plan for a replacement for the corresponding items. See our refund policy for
further information. All complaints related to perishables F&V can be
raised only till 48-72hrs from the delivery date.

If there are any items missing from your
order, it may be due to insufficient fresh harvests or a quality rejection
while packing. This may have been communicated to you already in the shipment
update message you receive in the morning. If you did not receive such a
message or if that message did not include this missing item you are referring
to, kindly whatsapp us on +919108114321 or email us at hello@gourmetgarden.in
with your order details and the missing items and we will process a refund
instantly.

At Gourmet Garden, we place a disproportionate
amount of importance on quality and safety. All of our vegetables and leafy
greens either come from our own farms which grow food using patented
Naturoponic technology or they come from certified organic farmers. Moreover,
they are harvested for your order and delivered to you with maximum freshness.
The slightly higher prices that you have to pay for GG produce goes towards
maintaining  quality and safety across
the entire supply chain. 

Also- our grading standards are very high. We
believe in Quality and we send the best to you. We never compromise on quality.

Finally/ we offer FREE all week delivery with
a morning delivery promise.

At Gourmet Garden, we place a disproportionate
amount of importance on quality and safety. All of our vegetables and leafy
greens either come from our own farms which grow food using patented
Naturoponic technology or they come from certified organic farmers.

Our Naturoponic farming approach uses RO water
and non-GMO seeds that give unbelievable taste to our fresh produce. Moreover,
they are harvested for your order and delivered to you with maximum freshness.
Beyond our leafy greens and vegetables, we offer fruits of the highest grade
from all around the world.

We deliver 100% contamination-free,
pesticide-free naturoponically grown vegetables, organic vegetables procured
from certified partner farms and fresh fruits (high quality, imported) directly
to the doorsteps of our customers. Through our proprietary naturoponic farming
approach, we believe in growing the purest, freshest and finest tasting
vegetables, using RO water, non-GMO seeds and no soil to ensure maximum
nutrition and good health.

Fruits ripen quickly. Sometimes the right
fruits come from very far to reach your doorstep. To make sure the distance is
sustained we send some semi- ripen some totally ripe fruits..nature treats all
differently. With every harvest, every season the produce changes- as no humans
are alike the same way no fruits are. We need to treat all differently. We can
guarantee fruits will ripen some before some later however if an issue please
do ask for a replacement. We refund and replace any issues the consumer faces
because of ripening.100% Refund and Replacement is always available -on Quality
and Ripeness.

For completely ripe fruits we always suggest
trying our cut fruits range - we launched that to offer just the correct
ripeness to customers.

We sell Cold Pressed Oils at GG only Cold
Pressed Oils. They are more healthy and more 
nutritious as compared to their counterparts.

Refined oils ( Safola, Sunflower )  are extracted in bulk using extreme heat and
electrical machines. The oils are heated and a lot of mono fats get separated
during the process which makes the oil unhealthy- these oils are not stable and
not healthy.

Cold Pressed is an extraction process to take
out oil using stone pressing or wooden pressing machines - this is a very slow
extraction process and takes time. The yield which we get from cold pressed
mechanisms is low - almost 1.3rd of what the heat extraction gives. There is no
heat involved in this process so this process retains more flavor , aroma and
are more healthy.

We also use only grade A produce/ seeds to
extract oil . We don't use any stabilizers nor do we add any preservatives .
Hence all GG oils are much better than the other cold pressed oils available in
the market.

We have a Spice Manufacturer partner who has a
facility setup for us. We only get the spices which are pure, with no additives
, no preservatives, no color and pure spices.

No stabilizers are added and these are the
purest form of spices.

Even the Powdered spices are done only the
Grade A full spices only. Hence all GG powdered spices  are much better than the market.

Breads, cookies, cakes which GG bakes and
sells are all stabilizer free, chemical free. We know the number of orders
approx and we only bake that number of the braids everyday. Our Breads cannot
be sitting on the shelves as we have no preservatives added to any of our
products. The shelf life is listed on each back pls adhere to the same. Once
open we want you to refrigerate the same for a longer life.

Steps.

1. Please login to the gourmet garden website.
(https://gourmetgarden.in/)

2. Login using any Social or EMail Tools

3. On Login 2000 points are added to your
account directly

4. To check your Reward Points - Go to the
“Rewards” Icon on the Account Page

5. Pls click on WAYS to Earn

6. You will find your referral code here.

7. Pls copy and share the same with friends
and family or your Apartment Complex groups

8. When other residents, friends use your
UNIQUE code they will get Rs 300 while you will also    earn Rs 200 on every transaction when your
code is used.

9. Minimum Order to be placed is Rs 100

We schedule this on a time to time basis and
we will keep you informed. Please Leave us a note on the whatsapp support
number and we will take your request. As and when we arrange for the farm
visits we will reach out to you. Till then u can enjoy these videos and learn
more.

We have a shared google sheet where we note
all info and when we have the visit we shall inform people so that their
availability can be received and they can be invited for the event.

1. What goes inside the Gourmet Garden Farms? https://youtu.be/4fHtDG84SJk

2. Farm Visits- https://youtu.be/iRLSpeQGsg8

3. How to Grow Microgreens? https://youtu.be/9AEhcKCgphE

4. Freshest Food from Gourmet Garden: https://youtu.be/dTwdaCYU2sM

5. Business USP:
https://youtu.be/v2k7tBiV1cQ