Welcome to Gourmet Garden Wallet, your convenient and secure digital payment solution for hassle-free transactions on our platform. You can now enjoy seamless order payments, effortless refunds and the flexibity to manage your account with ease. We, hereby, outline the wallet and cashback/loyalty reward policy to ensure a smooth and satisfying experience for our valued customer:

1.Top-Up & Reload- Customize your Wallet balance with top-up options of Rs 500, Rs 1000, or Rs 1500, catering to your specific requirements.
2.Payment Options- Now you have multiple options like Wallet, Online Payment and Cash-on-delivery (COD) as mode of payment for orders placed. Wallet can be used for transactions where the cart value exceeds Rs.200/-
3.Flexibity- You can request the transfer of wallet balance to source account once it exceeds Rs.3000/- excluding cashback. Transfers can be requested by emailing hello@gourmetgarden.in or whatsapp us on +91 9108114321. Cashback rewards will not be
4.Refunds: All refunds for cancelled order, returned items or quality concerns will be processed back to the wallet. Please report quality issues within 48 hours of delivery to ensure seamless refund.
5.Security: The Wallet ensures the safety and security of your funds, keeping them available for transactions anytime and anywhere.
6.Cashback Reward: You are eligible to receive 1% cashback on the transaction value which will be credited to your wallet 72 hours after delivery.
7.Cashback Expiry: Cashback rewards have a validity of 90 days from the date of credit.
8.Exit Policy: In an event you decide to leave our platform, the wallet balance excluding the cashback can be credited back to source account.